This course is designated for students to learn information management application tools to send and receive e-mail, organize schedules and events, and maintain contact lists, to-do lists, and notes. MOS certification course objectives follow. Prerequsite: BAT 101 Keyboarding.

Students will learn to process accounts in service and merchandising industries by applying concepts and theory to worksheets, financial statements, adjusting entries, closing entries, and by using multiple journals, and processing payroll and payroll taxes for employee and employer.

Students will learn successful writing techniques and evaluation tools for effective communication in the workplace. Students will learn both effective communication principles and the use of current technology to succeed in a high-tech, global work environment in written and oral communication and presentations.

This course will introduce the student to the career of a legal professional. They will be presented with basic legal concepts and the various fields of law and outlines the preparation of documents commonly used in the legal profession.

Students will develop skills and knowledge designed to prepare them for an administrative support role in an office for the twenty-first century office.

Students will continue to build on the skills developed in Office Management 1. Students will increase keyboarding skills, develop skills using the eyboard number pad, and apply skills in transcription and filing. Prerequisites for this class are BAT119 Office Management I, BAT125 Word Processing and BAT229 Database Management

Students will become knowledgeable of the paralegal career field and the paralegal’s role as a professional member of the legal team.

In this course, students will learn the most important topics of Adobe InDesign CS3, Adobe Photoshop CS3, and Adobe Dreamweaver CS3. Students will first learn how to get started with InDesign, including how to work with text and set up a document, how to work with frames, and how to work with colors.

Students will be introduced to traditional supervisory office management practices, learn about human relations and how to succeed in all areas of their lives, and how to handle change and conflict in a diverse work force.

Students will learn the importance of their professional image and business etiquette, how to handle stressful work situations, develop a budget, develop positive customer service skills, and develop communication and telephone skills.